Foundation Repair Chattanooga TN takes requests about homes in Chattanooga, TN, in East Ridge, Red Bank, Signal Mountain and Soddy-Daisy in Hamilton County, and in Cleveland, TN. The right place for a complaint depends on whether it concerns our website or a contractor. Both routes are below.

About our website. If a page seems mistaken, confusing or unfair to you, or you think a request never arrived, tell us through the contact form and put "Complaint" at the start. Say what happened and roughly when. We read each one and follow it up.

About a contractor. The contractor that receives a request runs its own business: we don't employ its staff, direct its work or set its prices. If something goes wrong with an estimate, the work, a warranty or how someone behaved, raise it with the contractor first, in writing, with dates and photos. Keep the contract, any signed change orders and every receipt.

When it stays unresolved. Two state offices take contractor complaints. Concerns about sales practices, such as pressure tactics or misleading sales talk, go to the Tennessee Division of Consumer Affairs. Concerns about whether a business holds the state license a job calls for go to the Tennessee Board for Licensing Contractors, and you can look up a license yourself at verify.tn.gov. Permit questions go to the office for your address: the City's Land Development Office inside Chattanooga, Hamilton County Building Inspection outside any city's limits, or the town's own office. Nothing here is legal advice; it is general information.

Let us hear about it too. Even when a complaint belongs with the contractor or a state office, we want to know about it, because repeated problems affect whether we keep passing requests to that business.

This policy takes away none of your rights under Tennessee law, which governs it.